Sitesail Privacy Policy

Sitesail ("Sitesail", "we", "us", or "our") does not sell or share SMS opt-in data, phone numbers, or consent information with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information is used only to provide communications you have consented to receive and to operate our messaging services.

1. Information We Collect

We may collect:

Personal & Business Information:

• Name
• Company name
• Email address
• Phone number
• Trade/business type
• Information you provide about your business or current challenges
• Communication preferences and consent records

Technical Information:

• IP address
• Browser and device information
• Website usage information
• Cookies and similar technologies

Communications:

• Enquiries and service requests
• Meeting and appointment details
• Emails, SMS messages and other communications with Sitesail
• Information provided to us when using our services

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Arrange and manage meetings
• Provide and improve Sitesail services
• Communicate with prospects and clients
• Send reminders and confirmations
• Send marketing messages, promotions, discounts, special offers and announcements where you have opted in
• Maintain communication preferences and consent records
• Operate and improve our website and systems
• Protect our business and systems from misuse or fraud

3. SMS Messaging & Compliance

By explicitly opting into Sitesail SMS marketing through our website form, you consent to receive SMS messages from Sitesail.

Messages may include:

• Meeting reminders and confirmations
• Promotions and discounts
• Special offers
• Business announcements
• Other Sitesail marketing communications

Opt-In & Consent

• SMS messages are sent only where the required consent has been provided.
• We maintain records of SMS consent where applicable.
• Providing your phone number does not by itself require you to opt into marketing messages.

Opt-Out

• You may unsubscribe at any time by replying STOP.
• After opting out, you will no longer receive marketing SMS messages unless you opt in again.

Message Frequency

• Message frequency may vary depending on your interactions with Sitesail.
• Message and data rates may apply.

Help & Support

• For assistance, contact admin@sitesail.me.

Carrier Information

• Carriers are not liable for delayed or undelivered messages.

SMS Data Protection

We do not sell or share your SMS opt-in data or personal information with third parties or affiliates for marketing purposes.

We may use service providers required to operate our messaging systems, but SMS consent information is not used by those providers for their own marketing purposes.

4. Information Sharing & Disclosure

We do not sell, rent or trade your personal information. We may share information with service providers that help us operate Sitesail, including:

• HighLevel — CRM and business communications
• Lovable — website hosting
• Zoom — online meetings
• SMS, email and communications providers required to deliver our services

These providers may only process information as necessary to provide services to Sitesail. We may also disclose information where required by law, legal process, or to protect our rights. SMS opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We take reasonable measures to protect personal information from unauthorised access, misuse, loss or disclosure. However, no online service or electronic storage method can guarantee complete security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Operate and improve the website
• Understand website usage
• Remember preferences
• Measure website performance

You can control cookies through your browser settings.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Request deletion of your information
• Object to or restrict certain uses of your information
• Withdraw consent for future marketing communications
• Unsubscribe from marketing emails
• Opt out of SMS messages by replying STOP
• Ask how your information is being used

To make a request, contact admin@sitesail.me.

8. Third-Party Links

Our website may contain links to third-party websites or services. Sitesail is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately. This Privacy Policy applies to information collected by Sitesail through our website and services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how Sitesail handles your information, contact:

Sitesail
Canada, Quebec, Mirabel, Rue Georges Vermette, J7N 1B7
Email: admin@sitesail.me
Website: www.sitesail.me